Frequently Asked Questions
As each person’s eyes are unique and different, there is no simple answer to this question. With our wide range of lens colours, it’s essential (if you can) to experiment to find the right one that suits your needs. While our site offers simulations of what the lenses can do in specific situations, trying them out yourself remains the most reliable way to determine which lenses are right for you. It’s also important to keep in mind that you may require several lenses to accommodate various lighting conditions, coloured backgrounds, and targets. Rest assured that all our multi-lens kits have been crafted explicitly to satisfy the needs of your sport or discipline, offering the broadest spectrum of options available.
We have created a blog article titled “Which lens is the best” to offer additional assistance. Click on the link to access and read the article.
We want to ensure that you have the best possible experience when purchasing our glasses. To make this happen, we have curated a list of stockists where you can try them on. Click here
However, we understand that finding a nearby stockist might be challenging. In that case, please let us know and we’ll reach out to stores in your area to see if they would like to stock our glasses.
Throughout the year, we attend various shoots and shows, giving you the opportunity to try on our glasses in person. To see if we are visiting an event near you, click here.
In case you can’t find a stockist near you, you can always purchase directly from us. And if for any reason, you’re not completely satisfied, contact us within 14 days of the date of your purchase, and we’ll do our best to assist you.
While our lenses don’t come with anti-fog coating, we’ve incorporated maximum airflow in our glasses to minimise fogging and lens smudging. If you experience any issues with fogging, we include nano-technology anti-fog cloths with every 2RX kit and they’re available for individual purchase under our accessories section.
All our lenses come with a scratch-resistant hard coating applied to both sides. Nevertheless, it is important to handle them with care as they can still incur damage from improper handling. We strongly advise keeping the lenses in the protective pouch or case provided when not in use to avoid any unintended damage.
All our lenses are designed to meet EN166F European safety standards for eye-wear and are 2mm thick. They are crafted from shatter-proof polycarbonate material that can withstand pressure without cracking or breaking. However, it’s important to note that prolonged exposure to extreme temperatures can negatively impact the quality of the lens. Although this isn’t typically a concern in most regions, in areas where temperatures can exceed 40+°C, it’s advised to avoid leaving lenses in hot vehicles or other environments with extreme heat. If you encounter any difficulties with your lenses, please don’t hesitate to reach out to our team at sales@xsightsport.com. We are ready to help in any way we can.
It’s important to note that prolonged exposure to extreme temperatures can negatively impact the quality of the lens. Although this isn’t typically a concern in most regions, in areas where temperatures can exceed 40+°C, it’s advised to avoid leaving lenses in hot vehicles or other environments with extreme heat.
Our carefully designed microfibre cleaning cloth ensures optimal cleanliness of the lenses. Our lenses are also compatible with most glasses cleaners, providing easy maintenance. Always check the directions of your glasses cleaner before using it to ensure the best results.
We are currently unable to offer polarisation as an option for the lens type we use. This is because of the high base curve and the one-piece wrap-around mask lens.
All of our lenses, including the clear lens, are equipped with UV400 technology. This ensures that they can effectively block between 99.5-100% of UVA/UVB radiation, keeping your eyes protected from harmful rays.
LTV refers to the light transmission value, which is the percentage of light that penetrates through the lens. A higher LTV percentage means a lighter tinted lens (for instance, a 14% LTV will be lighter than an 11% LTV). Lenses with a lower LTV percentage appear darker and block out more light from reaching your eyes.
Our models consist of one size frame that is designed to offer a comfortable fit for all face sizes from youths to adults. Nonetheless, we acknowledge that each face is unique, and the glasses may not suit everyone. In such instances, please reach out to us, and we would be happy to arrange for a return or exchange within 14 days of purchase, so you can find the perfect fit.
We regret to inform you that the original model has been discontinued. However, we are pleased to inform you that we still have lenses and nose pads available in our store, though these are only available until stocks run out. Unfortunately, we do not have any arms or cases left in stock.
The Fulcrum model comes with a fixed lens and does not allow lens interchangeability. However, you still have the option to select from 5 different lens colours. Each colour has been specifically designed to cater to a wide range of light management and colour contrast conditions. If you require a model that offers interchangeable lens options, we would recommend checking out our 2RX model.
We are pleased to offer 5 different lens colours in our Fulcrum model – HD Brown, XTRM Yellow, Vermilion, Deep Purple, and Clear. Not only do they look great, but this model also feature the same high-quality lenses found in our popular 2RX model. This means that you can enjoy the same exceptional clarity and vision that our 2RX model offers, but in a single fixed lens set.
Absolutely! We understand the importance of adaptability in various shooting situations. That’s why owning two pairs of Fulcrum glasses provides unmatched versatility. With the convenience of seamlessly switching between lenses, you can effortlessly adapt to different lighting conditions throughout the year.
Not only does this dual-pair approach enhance your shooting experience, but it also represents a cost-effective choice. Investing in two pairs of Fulcrum glasses often proves to be more affordable than purchasing a single lens from other brands.
- The distance between the temples (the front of the arms) is 140mm. It’s worth noting that the arms and the lens can flex much further to accommodate wider fittings.
- The lens width is 145mm.
- The lens height is 60mm
- The temple length is 130mm
Fulcrum lenses come with a base curve of 6, which means they will contour to the shape of your face, providing extended coverage with a wide angle of view.
The Fulcrum comes with an option for a prescription insert, which is one of the most flexible options for those who need prescription glasses. This insert is a clip-in frame that sits behind the lens and is provided un-glazed, so you can have it filled with your prescription by your local optician. Another advantage of using an insert is that if your prescription changes over time, it is relatively inexpensive to have new lenses fitted to the insert. It’s worth noting that many RX inserts only work for weak to medium strength prescriptions due to their curve matching the curve of the lens in front. If you don’t have a strong prescription, an RX insert is a good choice. For more information about our prescription insert option, please visit our website here.
Unfortunately, it is not possible to purchase a set of arms or frame for the Fulcrum model.
Full-frame design and redesigned nose pad: The Fulcrum features a full frame across the top, providing a secure fit for all face shapes. The nose pad has been designed to offer enhanced comfort and adaptability for shooters, making it suitable for various nose types. Unlike the 2RX, the Fulcrum’s nose pad is adjustable, allowing for a more personalised fit.
Flatter lens profile and improved airflow: The Fulcrum features a lens profile with a flatter design, presenting a slight contrast to the 2RX’s higher curve profile, which sits closer to the face. While the 2RX provides a more immersive feel with its closer fit, the Fulcrum’s flatter lens profile still delivers exceptional visual coverage. The Fulcrum’s design enhances airflow, ensuring optimal comfort even during extended periods of wear. Additionally, the Fulcrum’s redesigned nose pad, in combination with the flatter lens profile, promotes excellent airflow through the glasses, ensuring optimal comfort even during extended wear.
Enhanced security and adjustable temples: The Fulcrum model offers enhanced stability and a secure fit, ensuring a comfortable wearing experience. It sits slightly higher on the face due to the nose pad design, catering to a wider range of facial profiles and ensuring a comfortable fit. Additionally, the temples of the Fulcrum have adjustable metal cores, allowing you to customise the fit and improve grip behind the ears.
We have an informative guide that will assist you in changing lenses efficiently. You can refer to it at any time by clicking on this link – Product care guide
We do not offer a 1 lens set for our 2RX model, but we highly recommend our Fulcrum model for single fixed lens glasses. Individual 2RX arms and lenses can be purchased separately. Please note that purchasing them separately is not recommended as the 2RX sets and Fulcrum glasses provide better value and come with accessories such as a hard case, cleaning cloth, cloth bag, and anti-fog spray.
The distance between the temples, which is the space in the front of the arms, measures 140mm. It’s important to highlight that the arms and the lens are designed to be flexible to accommodate a wider range of fittings, allowing for even greater flexibility.
Our 2RX lenses have a base curve of 7, which means they are designed to fit securely and comfortably around your face. This higher base curve allows for a wider coverage area, ensuring optimal protection and enhancing your visual experience.
If you have lost or broken your arms, replacements can be purchased directly through our website.
We work with multiple courier services to ensure fast and reliable delivery of our products to your location. Our team selects the best available option based on factors like delivery speed, reliability, and pricing. Upon dispatch, we will share your orders’ tracking details with you. Our online store automatically calculates the shipping cost for most destinations during checkout. However, it is your responsibility to pay any local taxes and import duties levied by the local authorities. Some smaller items may fall under a lower postage bracket; such items may be dispatched using a different postal or courier service.
Outlined below are examples of shipping pricing for the purchase of a set of glasses:
UK Mainland – £7.49 (UPS Standard) £9.49 (DHL Express)
Ireland – £15.99 (Royal Mail) £22.99 (DHL Express)
Europe – From 28 EUR (DHL Express)
USA – From 28 USD (DHL Express)
Australia – From 66 AUD (DHL Express)
Canada – From 62 CAD (DHL Express)
Rest of the world – From £44.99 (Courier)
For a specific shipping request, please write to us at sales@xsightsport.com before placing your order, and we will do our best to find the ideal shipping method for you with factors such as value for money, reliability, availability of shipping options, and speed in mind.
Orders made Monday-Thursday typically ship within 24 hours, with custom orders possibly taking an extra day. Orders from Friday-Sunday are dispatched early the following week. UK customers can expect their items in 1-3 working days. For our USA customers, delivery usually takes 4-7 days. Other international delivery times vary.
Many of the services we utilise provide tracking, and this information will be sent to you automatically once the order has been collected. If you have any questions regarding tracking, kindly reach out via sales@xsightsport.com, and we will make every effort to keep you informed about the status of your tracking information.
Please note that for international orders, it is possible that your order may be subject to import duties and taxes upon arrival in the destination country. It is the responsibility of the customer to cover any charges that are applied to the shipment, and we highly recommend understanding these charges prior to placing an order. X Sight Sport cannot predict these charges and is not responsible for payment of the same. Any difficulties caused by customs or delivery services related to non-payment of these charges are outside of X Sight Sport’s control.
No VAT is applied for countries outside of the UK.
For shipments to the USA, certain couriers may require a drop ball certificate before they can complete delivery. For all international orders, we include this certificate automatically in the shipping and customs documents we provide to the courier. However, if a courier specifically requests it, please reach out to us at sales@xsightsport.com and we will promptly provide one for you.
At X Sight Sport, we want you to love your purchase. If for any reason you’re not completely satisfied, please email sales@xsightsport.com within 14 days of placing your order. We will do everything we can to help you out.
We understand and appreciate that sometimes there may be a reason that you need to return a product.
If you are not happy with your purchase, you have the right to return it to us unused and undamaged within 14 days of placing your order.
UK Customers:
You will be responsible for returning the goods to us at your own cost. The Consumer Contracts Regulations places a duty on you to take reasonable care of the goods once you have exercised your right to cancel. Returned items must be adequately packaged and shipped with appropriate insurance and traceability. X Sight Sport will refund you within 30 days the value of the original order (excluding postage/shipping costs).
If you wish to return your purchase please email sales@xsightsport.com to let us know of any problem or why you wish to return your purchase. We will then advise you of the best way to return the items.
International Customers:
Please note that it will be your responsibility to cover postage costs both ways for any returned product from outside the UK.
If you wish to return your purchase please email sales@xsightsport.com to let us know of any problem or why you wish to return your purchase. We will then advise you of the best way to return the items.
RX insert returns:
The RX insert can be returned unfilled in line with the above general returns policy. However, if the RX insert has been filled with a prescription it is not possible to return this product.
We take pride in the quality of our products and offer a 6-month warranty from date of purcahse for all X Sight Sport lenses, frames and RX inserts against any manufacturing defects. However, keep in mind that other non-eyewear goods, such as apparel and accessories, are not included in the warranty. In the event that your purchase is found to have a manufacturer defect within the warranty period, we will repair or replace it for you. Even for issues outside of the warranty period, we are committed to finding an appropriate resolution and working with you to ensure your satisfaction.
We have made major efforts to incorporate a prescription option for our models without compromising on the essential features of the glasses. To achieve this, we have collaborated with our expert optical manufacturer to design an RX insert that fits behind the wrap around lens. We have also tested its limits with specialised optometrists to ensure it delivers the best results. However, it is essential to note that unlike typical prescription glasses, there are some limiting factors to consider when filing an RX insert for use with specialised shooting glasses like ours. At this moment, we do not provide a prescription filling service, but any competent optician should be able to advise on the suitability of the RX insert. Therefore, it is advisable to consult a local optician and enquire about the suitability of your prescription for wrap around RX inserts before purchase. You may also contact a specialist Optometrist for further guidance. We highly recommend reading our RX insert page fully for more information.
We are not currently accepting sponsorship or pro staff applications. We will keep you updated on any changes about this through our social media accounts. We encourage you to follow us to stay in the loop.
At X Sight Sport, we believe in collaborating with individuals and companies who share our passion and values. This is why we are meticulous in our selection of both products that carry our brand, and retailers that we partner with. We only work with the very best, ensuring a high-quality experience for our customers. If you’re interested in becoming an authorised retailer or distributor of X Sight Sport products, please feel free to email trade@xsightsport.com. One of our team members will respond as soon as possible and guide you through the onboarding process. We look forward to collaborating with you and growing together.