Product Care

Maintain peak performance of your glasses by following these simple care steps.

Avoid high-heat environments -Keep your glasses out of hot cars, direct sunlight on dashboards, or other environments exceeding 50 °C (122 °F)
Prevent lens & frame damage – excessive heat can damage lenses, weaken frame integrity, and degrade adhesives.
Magnet-Equipped Models – heat can weaken embedded magnets and soften their adhesive, causing them to shift or come loose.

Use the hard case: Always store your glasses in their protective case when not in use—this prevents dust, impacts, and stray objects from scratching the lenses.
Durable scratch coating: Our lenses feature a tough hard-coat finish to resist everyday abrasion, but no coating is indestructible. Avoid tossing your frames onto hard surfaces or dropping them, as this can still cause scratches.
Mind the environment: Keep glasses away from high-heat or high-humidity areas to protect coatings and frame integrity.

Use the right tools: Always clean lenses with a soft microfiber cloth and, if needed, a drop of mild lens cleaner.
Avoid abrasives: Never use paper towels, tissues, or clothing—these can scratch anti-reflective and mirror coatings.
Rinse first: If your lenses are dusty or sandy, rinse under lukewarm water before wiping to prevent grit from scratching the surface.
Prescription inserts: Remove inserts before cleaning your main lenses.

Avoid harsh chemicals: Gun solvents, & oils, alcohols & hand sanitizers, amonia based cleaners, bleach, acetone and insect repellent can strip lens coatings and frame finishes.
Rinse after exposure: Whenever possible, rinse with fresh water and dry with a microfiber cloth if exposure occurs.
Wipe Off Sweat & Oils: Salt and body oils are mildly corrosive; for excessive build up, gently clean frames and lenses with clean lukewarm water and dry with a microfiber cloth.

Changing lenses: When swapping lenses, hold only the top and bottom—never touch the lens surface. Before attaching the temple arm, make sure the magnetic clamp is open (magnets separated) to allow proper alignment with the lens mounting connector.
Remove before adjusting: Always take glasses off before changing lenses or tweaking any mechanism.
Limit frequent tweaks: Excessive adjustments can accelerate wear on moving parts.
Check screws & hinges: Every few months, inspect and hand-tighten any loose screws with a micro- screwdriver.

Questions: Contact our support team through the help centre Monday–Friday, 9 AM–5 PM GMT.
Warranty: Enjoy a comprehensive 6-month warranty on eyewear (1-month on apparel & accessories)—covering defects in materials and workmanship. Learn more about our warranty policy.
30-Day Returns: If your purchase isn’t quite right, you can return any item in its original, unused condition within 30 days of receipt. For full details on how to initiate a return and shipping requirements, see our Return Policy.