Privacy Policy

X Sight Sport Privacy and Security Notice

This Privacy Notice tells you about who we are and how we collect, store and use your personal data when you interact with us.

What information do we store about you?

We store information that is relevant and necessary for the purpose it was intended.

If you have placed an order with us, then we will need to store the following:

  • Name
  • Invoice Address
  • Delivery Address
  • Email Address
  • Phone Number

 

If you send us an email, your email address and email correspondence will be stored.

If you have subscribed to our newsletter, your email address will be stored.

Other information collected when placing an order with us may include your IP address, browser type, geographical location, time and cookies.

We do not store or collect credit/debit card numbers.

How do we collect it?

The vast majority of personal data is collected when you explicitly give it to us. For example, when you:

  • Make a purchase online
  • Contact us
  • Sign up to our newsletter
  • Engage with us on social media
  • Send us an application for Pro Staff
  • If you engage with us on social media, we may have access to information you have chosen to share with us via your social media settings.
  • When you browse our website, information is collected for statistical analysis. For example, browser type, items added to your shopping basket and geographical location.

 

What do we use it for?

We use it only for lawful and legitimate reasons. For example, to fulfil your order and to respond to your questions.

We will only send you marketing information if you have explicitly agreed to receive it, and you can unsubscribe from our marketing activities at any time.

 Who do we share it with?

It is necessary to share your personal data with third parties to fulfil our obligations to you.

For example:

  • Your data will be shared with third party logistics companies to deliver your order.
  • Your name and address may be shared with a company to verify a suspected fraudulent transaction.
  • We may be required to share your information with the police, or other regulatory body should a request be made.
  • In all cases it will be only with trusted third parties and only for the exact purpose it was intended for.

 

How do we keep it secure?

We do not store any credit or debit card numbers. All payment processing is done by a third party, such as Stripe or Paypal.

All areas including the check out area of our website are secured with ‘SSL’ encryption technology.

How long do we keep it for?

We keep your data for as long as we have a relationship with you.

In some cases we are required to keep your information for minimum periods. For example, HMRC law requires us to maintain financial records for a minimum of 6 years.

Your rights and how to exercise them

New GDPR regulations give you the right to request the information we hold on you as well as your right to have your personal data removed.

Right to Access: If you need to know what information we hold on you, please contact us.

Right to Correct: If the information we hold on you is incorrect, and you wish it to be corrected, please contact us.

Right to be Forgotten: If you wish for the information we hold on you to be deleted, please contact us. This is not always possible if, for legal or regulatory reasons, we are obliged to maintain records

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